Free Shipping Over ₹1000 in Delhi
SHIPPING POLICY
A Legal Disclaimer
1. Processing Time
Orders are typically processed within 1–3 business days.
2. Delivery Time
Estimated delivery time:
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Metro Cities: 2–4 business days
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Other Locations: 3–7 business days
Delivery times may vary due to courier service availability or unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) are calculated at checkout.
4. Order Tracking
Tracking details will be shared via SMS or email once your order is dispatched.
5. Delays
New Star is not responsible for courier delays due to weather, public holidays, or operational issues.
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.